Posted by Thelma Marshall, VP of Solutions, October 20, 2020

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Many entry level, dull, repetitive jobs now require analytic and problem-solving skills. Manufacturing is leading this evolution in skills – from assembly line workers becoming robotics programmers to forklift operators relying on telematic insight and safety checks.

Across the supply chain and warehouse industries, today’s employee training must be revised to include hands-on tech training as well.

The future of the supply chain industry will be highly supported by Artificial Intelligence (AI), but only 17% of enterprises have invested a meaningful amount of resources into AI reskilling initiatives. Digital accessibility to learning resources are a starting point, but companies should also invest in training that delivers hands-on learning.

Manufacturing lacks skilled workers and many entry level warehouse employees lack experience required to interpret and use telematic data. In response, many universities have expanded their curriculum geared specifically for supply chain majors. Vocational high schools are offering hands-on experience by placing students within an actual warehouse environment to better prepare them for entry level jobs after they graduate. 

Revised training must include technology.

Each employee should get hands on training in using the software systems and interpreting reports. With the right software platform, it isn’t difficult to navigate once you know where to look.

Today’s flexible toolset is designed for ease of use and customization. Training should walk the user through how to do this, using the pull-down menus and available reports. Users can then configure the system to report out on goals or Key Performance Indicators (KPIs) essential to the operation of the areas they manage or control.  

With hands-on training, employees can quickly become well-versed in how to use this insight.

For example: 

  • Using customizable dashboards, charts, and data assessments, the feature presents a real-time, self-service, exception-based “single pane of glass” graphical user interface. 
  • The user can view what is happening in a facility currently and over the past day, week, month, or year. 
  • The toolset can be used to drive continuous improvement through managing to the KPIs/goals.

The ability for all employees to understand telematic data helps the team identify issues before they become problems and determines what to do to prevent each issue. Instantly, on one screen, your team gains fast facts, insight and direction.  

This real-time insight can show you: 

  • Increased indoor locationing capabilities — more “context-aware” systems improve locationing down to the foot to assist with optimum forklift routing. 
  • Impacts – Where, when, why and who was involved 
  • Checklists – safety checklists completed successfully  
  • Lockout – lists vehicles that are locked out due to maintenance issues or impacts 

The right platform will easily integrate with your existing SMART systems, so employees can leverage this information to make necessary changes to boost efficiency. Systems today offer cutting-edge insights and real-time data, something every employee should receive training to use. This is how companies will avoid safety issues, improve operator productivity, optimize utilization, and target maintenance objectives as they move forward.  

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