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Posted by Thelma Marshall Director, Product , Jan. 9 2020

Leveraging a strong data and analytics program has become a necessity for all businesses in the supply chain industry. When setting KPI goals in a warehouse or distribution center, the ability to identifying your biggest challenges and specific changes required for KPI improvement is instrumental in achieving results.  

The quality of data and the complexity of your analytics system can either make or break your progress. But data-driven insight doesn’t have to be as complex or time consuming as you might think. Advanced analytics should drive dialogue that creates solutions and allow your business to effectively track and improve important KPIs. 

How to use quality data

When you software platform delivers easy to digest, real-time data it is not complex to create a plan for KPI improvements.  

Begin by: 

  • Identify KPIs that are failing to meet your benchmarks, and use your telematic system to help identify why.
  • Brainstorming with your employees and asking each team to create a list of what they see are key issues or changes needed to improving operations.  

Share the data

After creating a continuous improvement plan, share the goals, and specific changes needed to achieve them, with your employees. Change will require a team that works together to find new ways to address issues quickly and modify the plan as new challenges arise.

Team building tips:

  • Communicate regularly with your teams. Use data from your telematics system to provide a baseline and show progress throughout the plan. 
  • Pair off employees that work well together.
  • Let employees know they’re making a difference with their participation. Keeping them engaged is important to the success of your plan and beyond.Your telematics system can provide data to demonstrate where the team’s efforts have created measurable improvement.

What changes are necessary?

This will be very specific to your business challenges. Process changes are typically what fuels  increased productivity and cost improvements in a warehouse facility. So that is a good place to start.

For example, if your facility is showing a large amount of impacts, you can use the recorded impact data to analyze the location, the vehicle, and the operator. The analysis can help you determine: 

  1. The root cause of the impacts
  2. Areas where improvements are needed

It could be a just change in product location, a vehicle that’s too large for the area where the impact took place, or an operator that needs additional training. But, telematic data identifies the cause and the changes that could avoid it in the future. 

Review, recognize and regroup

After about six months of process improvements in place revisit the goals, the plan, and determine how much has been accomplished. Include your team in the evaluation. It is important for employees to know they had an impact on results and to be involved in identifying areas that still need improvement.

Telematic data is helping drive deeper insights and better business results for many organizations today. Monitoring KPIs and addressing issues as they arise is the core of any facility-improvement plan. Today’s telematics platforms, like CommandPulseDX, break down this complex data and deliver and actionable information on KPI performance – on one screen.

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